# LLMs.txt — Guidance for language models
# Organization: VIPcare
# Purpose: Help LLMs correctly understand, summarize, and route questions about VIPcare.
# URL inventory and patterns derived from sitemap. 【1】

version: 1.0
last_updated: 2025-09-07

canonical_domain: https://getvipcare.com
alternate_domains:
  - https://vipcare-copy.webflow.io

domain_canonicalization:
  notes: >
    Treat all content on the alternate domain as canonical to the root domain.
    Example: vipcare-copy.webflow.io/path → getvipcare.com/path.

brand:
  name: VIPcare
  type: Primary care practice
  preferred_spelling: "VIPcare"
  short_summary: >
    VIPcare focuses on relationship-driven, preventive primary care for adults,
    with a strong emphasis on seniors and their caregivers.
  associated_brands:
    - SaludVIP (Spanish-language clinics observed in location slugs) 【1】
    - Centennial Health (observed in Oklahoma location slugs) 【1】
  key_audience:
    - Adults 65+
    - Caregivers/family supporting older adults
  geographies_served_observed_in_sitemap:
    - Alabama 【1】
    - Florida 【1】
    - Georgia 【1】
    - Oklahoma 【1】

llm_guidance:
  use_cases_allowed:
    - Summarize what VIPcare is and who it serves.
    - Explain the practice’s preventive, primary care focus for older adults.
    - Help users find a nearby clinic or a provider using the correct pages.
    - Summarize blog articles conservatively, without adding medical claims.
  avoid:
    - Diagnosing or giving individual treatment plans.
    - Hallucinating locations, services, or provider details not present on-site.
    - Inferring insurance coverage or benefits beyond what the site states.
  disclaimers:
    - "Information is educational and not a substitute for professional medical advice."
  answer_style:
    - Be concise and factual; defer to canonical pages for details.
    - Preserve brand names as “VIPcare,” “SaludVIP,” and “Centennial Health” where appropriate.
    - When in doubt, reference the most relevant canonical URL on getvipcare.com.
  routing_hints:
    - Find clinics (map/browse): /clinics-map 【1】
    - Find providers (map/browse): /providers-map 【1】
    - Insurance info: /insurance 【1】
    - Company overview and values: /why-vipcare, /our-story 【1】
    - FAQs and practical info: /faq, /contact, /schedule 【1】
    - Patient stories/testimonials: /patient-stories, /patient-testimonials 【1】
    - Events: /events 【1】
    - Careers: /careers 【1】
    - Blog (education): /blog and /category/* 【1】

content_map:
  # Top-level and utility pages (discovered in sitemap)
  - url: https://getvipcare.com/            # Homepage (canonical root)
    purpose: Brand overview; entry to care navigation

  - url: https://getvipcare.com/services    # Services overview 【1】
    purpose: High-level services information

  - url: https://getvipcare.com/clinics-map # Clinic finder (map) 【1】
    purpose: Browse/locate clinics

  - url: https://getvipcare.com/providers-map # Provider finder (map) 【1】
    purpose: Browse/locate providers

  - url: https://getvipcare.com/insurance   # Insurance overview 【1】
    purpose: Insurance/coverage information

  - url: https://getvipcare.com/schedule    # Request/schedule page 【1】
    purpose: Appointment intent

  - url: https://getvipcare.com/why-vipcare # Why VIPcare 【1】
    purpose: Differentiators and care philosophy

  - url: https://getvipcare.com/our-story   # Company story 【1】
    purpose: Background and mission

  - url: https://getvipcare.com/patient-stories # Patient stories 【1】
    purpose: Patient narratives

  - url: https://getvipcare.com/patient-testimonials # Testimonials 【1】
    purpose: Social proof

  - url: https://getvipcare.com/faq         # FAQs 【1】
    purpose: Common questions

  - url: https://getvipcare.com/events      # Events 【1】
    purpose: Community/events

  - url: https://getvipcare.com/careers     # Careers 【1】
    purpose: Hiring and roles

  - url: https://getvipcare.com/blog        # Blog hub 【1】
    purpose: Health education and news

  - url: https://getvipcare.com/contact     # Contact 【1】
    purpose: Contact details and forms

  - url: https://getvipcare.com/refer-a-friend # Referrals 【1】
    purpose: Patient referrals

  - url: https://getvipcare.com/specialty-care-services # Specialty care overview 【1】
    purpose: Ancillary/specialty care info

  - url: https://getvipcare.com/privacy-policy # Privacy policy 【1】
    purpose: Legal/privacy

  - url: https://getvipcare.com/appointment-confirmation # Post-booking confirm 【1】
    purpose: Confirmation step

content_patterns:
  - pattern: https://getvipcare.com/our-locations/*
    type: clinic-detail
    notes:
      - These are individual clinic pages across AL, FL, GA, OK. Use only on-page facts for address, hours, phone, and provider associations. 【1】
      - Some clinics use SaludVIP branding; preserve displayed brand on page. 【1】

  - pattern: https://getvipcare.com/our-providers/*
    type: provider-bio
    notes:
      - Provider pages list clinician details and affiliations. Prefer exact titles, credentials, and clinic associations from the page. 【1】

  - pattern: https://getvipcare.com/blog/*
    type: blog-article
    summarization_guidance:
      - Summarize conservatively; avoid adding medical claims not present in the article. 【1】
      - Include a brief non-medical-advice disclaimer if answering health questions.
      - If an article references Medicare topics, avoid benefit inference; direct users to /insurance or official sources as appropriate. 【1】

  - pattern: https://getvipcare.com/category/*
    type: blog-category
    notes:
      - Use categories (e.g., Medicare 101, Chronic Health Conditions, Staying Healthy, Mentally Fit, Healthy Eating Recipes, News) for routing to topical hubs. 【1】

structured_facts:
  audience_focus: "Older adults (65+) and caregivers"
  care_model_themes:
    - Preventive, relationship-based primary care
    - Time and attention for patient needs
  primary_user_tasks:
    - Find a nearby clinic or provider
    - Learn about services, insurance, and scheduling
    - Read health education content

safety_and_ethics:
  medical_advice_policy:
    - Do not provide individualized medical advice.
    - Encourage contacting a healthcare professional for personal concerns.
  emergency_guidance:
    - For urgent issues, advise calling local emergency services.

contact_and_conversion:
  primary_ctas:
    - Direct users to schedule via /schedule where appropriate. 【1】
    - For location-specific intent, route to the relevant clinic-detail page or /clinics-map. 【1】
    - For provider-specific intent, route to the relevant provider-bio page or /providers-map. 【1】

freshness_and_quality:
  content_types_observed:
    - Clinic and provider directories 【1】
    - Educational blog posts and categories 【1】
    - Company and patient story pages 【1】
  summarization_style:
    - Neutral, plain-language summaries; highlight preventive and senior-focused context only when present on the page.

change_log:
  - date: 2025-09-07
    changes:
      - Initial creation based on sitemap inventory and observed patterns. 【1】