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Caring for our patients has always been about more than practicing medicine. It’s about listening, understanding, and building lasting relationships. That’s why we are truly honored to be named a Top Patient-Focused Primary Care Service for 2026 by Eldercare Review.
This recognition reflects the heart of who we are and the way we care for every patient who walks through our doors. And what makes this honor especially meaningful is that it was decided by our patients—the people we are honored to care for every day.
Where Relationships Come First
We take the time to truly get to know our patients, to understand not only their medical concerns, but also their personal goals and daily challenges. Great care begins with trust—and trust is built through the time we spend creating genuine relationships.
We also know quality care can’t be rushed. Our providers spend nearly 50 percent more time with each patient compared to the national average*. With visits that can last up to an hour, there’s time for thoughtful conversations.
“VIPcare takes the time to talk to you and lets you ask questions… I could tell they really cared about my condition,” said Dorothy Rogers.
Primary Care Tailored to Seniors
Our clinics are uniquely designed for the comfort and accessibility of senior patients, from gentle lighting and easy-to-navigate layouts to exam tables and seating designed to support mobility and safety. Every detail is intentional, helping patients feel at ease from the moment they arrive.
“I love my clinic, my appointment time is my appointment time, no crowded waiting room, no long wait time, and the chairs are comfortable,” said VIPcare patient Grace Bernhardt. “The patient rooms are like I've never seen, it's a comfy little living room, and my doctor actually sits with me to discuss my concerns and treatment plan.”
Aging brings health considerations that deserve specialized attention. In addition to comfort, our care is personalized to each patient’s individual health needs and evolving priorities. Whether it’s managing chronic conditions, focusing on preventive care, or supporting overall well-being, our providers work closely with patients to create plans that help them live their healthiest, fullest lives.
Seamless Care Coordination
Navigating healthcare can feel overwhelming, especially when multiple appointments, providers, and decisions are involved. We work to eliminate burdens and barriers so patients can get the care they need without added stress. Our clinics offer on-site services such as labs, imaging, and preventive screenings, helping patients address many of their healthcare needs in one convenient place.
“I was surprised to find a lab on premises,” said VIPcare patient Kenneth Jack. “Results were online by the time I reached home.”
For added convenience, we also provide same-day sick appointments when answers are needed quickly; virtual visits for added flexibility; and 24/7 access to on-call providers for peace of mind.
Behind the scenes, our teams work closely with specialists, pharmacies, hospitals, and health plans to ensure care stays connected and aligned. By serving as a central point of contact, we simplify communication and help our patients avoid unnecessary costs.
An Honor That Reflects Our Care Model
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Being recognized as a Top Patient-Focused Primary Care Service is a meaningful affirmation of our care model—one built on time, relationships, and personalized attention.
We are grateful to our patients for trusting us with their care, and to our teams whose compassion makes this level of care possible. This recognition inspires us to continue doing what we do best: caring deeply, listening closely, and putting patients first in everything we do.
Discover for yourself why VIPcare was named a Top Patient-Focused Primary Care Service. Schedule an appointment today.
*Comparison based on a study by American Public Health Association published in January 2021 that shows that the average primary care exam was 18 minutes.
